Shipping Policy
Welcome to BookQik! We’re committed to delivering your books quickly, safely, and at fair rates. This Shipping Policy explains how we handle the delivery of your orders.
1. Delivery Coverage
-
We currently ship across India through trusted courier partners.
-
International shipping is not available at the moment (we’ll update when we expand).
2. Processing Time
-
Orders are processed within 1–2 business days after payment confirmation.
-
Orders placed on weekends or public holidays will be processed the next business day.
3. Delivery Time
-
Standard Delivery: 4–7 business days (metros may be faster).
-
Express Delivery (if available): 2–3 business days.
-
Delivery times may vary for remote or rural areas.
4. Shipping Charges
-
Free Shipping for orders above ₹[X] within India.
-
A flat shipping fee of ₹[X] applies to orders below ₹[X].
-
Express shipping charges will be displayed at checkout.
5. Order Tracking
-
Once your order is shipped, you’ll receive an email/WhatsApp/SMS with a tracking number.
-
You can track your order on the courier partner’s website or through the BookQik “My Orders” section.
6. Packaging
-
All books are securely packed using bubble wrap or protective covers to prevent damage during transit.
-
We use eco-friendly materials wherever possible.
7. Delivery Issues
-
If your order is delayed beyond the estimated time, please contact us at [support@bookqik.com] with your order ID.
-
In case of damaged or missing items, notify us within 48 hours of delivery with photos/videos for quick resolution.
8. Address Changes
-
Address changes can only be made before the order is dispatched.
-
Once shipped, the address cannot be modified.
9. Undeliverable Orders
-
If the courier returns the package due to incorrect address or failed delivery attempts, we’ll contact you to reship.
-
Additional shipping charges may apply.
10. Contact Us
For any shipping-related queries, contact us at:
📧 support@bookqik.com
📞 +91-7235899329